BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//OCCA Communities Association - ECPv6.9.0//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://occabc.ca
X-WR-CALDESC:Events for OCCA Communities Association
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Vancouver
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20260308T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20261101T090000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20260225T180000
DTEND;TZID=America/Vancouver:20260225T200000
DTSTAMP:20260427T211150
CREATED:20260225T221902Z
LAST-MODIFIED:20260304T021439Z
UID:4094-1772042400-1772049600@occabc.ca
SUMMARY:Women Entrepreneurs Session 5: Customer Service & Sales Skills in a Canadian Context
DESCRIPTION:Are you ready to strengthen your customer service and turn great service into real sales? \nJoin us for “Customer Service & Sales Skills in a Canadian Context” — a practical and empowering session designed for women entrepreneurs who want to build trust\, confidence\, and loyal customers in Canada. \n📅 Feb 25\, 2026 (Wed) | 6:00–8:00 PM | Zoom \n✨ In this session\, you will learn:\n• How to communicate professionally and confidently\n• Canadian customer service etiquette and expectations\n• How to build strong customer relationships\n• How excellent service naturally leads to successful sales \nFacilitated by Clara Val & Kathy Crocker\, this interactive webinar will provide real-life insights and practical strategies you can apply immediately to your business. \nWhether you are just starting out or looking to grow\, strong customer relationships are the foundation of long-term success. 💼🤝 \nRegister now and invest in your business growth! \nIf you already registered\, please check your email for the Zoom link. \nWe look forward to seeing you there! \nClara’s bio: \nClara Val is a marketing strategist and brand consultant who helps businesses and founders clarify their message\, build trust online\, and turn visibility into meaningful growth. With a background in branding\, content strategy\, and community-building\, Clara specializes in simplifying marketing so it feels aligned\, intentional\, and sustainable (and not overwhelming or performative). \nHer work focuses on helping business owners clearly articulate what they do\, who they serve\, and why they’re the right choice\, with a particular emphasis on brand positioning\, strategy\, and content systems that support long-term momentum. Clara’s approach blends strategic marketing with an understanding of human behavior\, making her work especially effective for entrepreneurs who want their marketing to feel authentic\, confident\, and values-driven. \nThrough 1:1 consulting\, Clara supports clients in refining their messaging\, strengthening their online presence\, and creating clear\, actionable marketing plans that are realistic to implement alongside busy lives and growing businesses. She is known for her grounded\, practical style and her ability to help clients move from feeling stuck or scattered to feeling focused\, confident\, and clear in how they show up. \nClara currently works with founders\, creatives\, and service-based businesses who want their marketing to feel more human\, more intentional\, and more effective.
URL:https://occabc.ca/event/women-entrepreneurs-session-5/
LOCATION:Online\, Canada
ORGANIZER;CN="OCCA Communities Association":MAILTO:programs@occabc.ca
END:VEVENT
END:VCALENDAR