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Women Entrepreneurs Session 5: Customer Service & Sales Skills in a Canadian Context

February 25 @ 6:00 pm - 8:00 pm

Are you ready to strengthen your customer service and turn great service into real sales?

Join us for “Customer Service & Sales Skills in a Canadian Context” — a practical and empowering session designed for women entrepreneurs who want to build trust, confidence, and loyal customers in Canada.

📅 Feb 25, 2026 (Wed) | 6:00–8:00 PM | Zoom

✨ In this session, you will learn:
• How to communicate professionally and confidently
• Canadian customer service etiquette and expectations
• How to build strong customer relationships
• How excellent service naturally leads to successful sales

Facilitated by Clara Val & Kathy Crocker, this interactive webinar will provide real-life insights and practical strategies you can apply immediately to your business.

Whether you are just starting out or looking to grow, strong customer relationships are the foundation of long-term success. 💼🤝

Register now and invest in your business growth!

If you already registered, please check your email for the Zoom link.

We look forward to seeing you there!

Clara’s bio:

Clara Val is a marketing strategist and brand consultant who helps businesses and founders clarify their message, build trust online, and turn visibility into meaningful growth. With a background in branding, content strategy, and community-building, Clara specializes in simplifying marketing so it feels aligned, intentional, and sustainable (and not overwhelming or performative).

Her work focuses on helping business owners clearly articulate what they do, who they serve, and why they’re the right choice, with a particular emphasis on brand positioning, strategy, and content systems that support long-term momentum. Clara’s approach blends strategic marketing with an understanding of human behavior, making her work especially effective for entrepreneurs who want their marketing to feel authentic, confident, and values-driven.

Through 1:1 consulting, Clara supports clients in refining their messaging, strengthening their online presence, and creating clear, actionable marketing plans that are realistic to implement alongside busy lives and growing businesses. She is known for her grounded, practical style and her ability to help clients move from feeling stuck or scattered to feeling focused, confident, and clear in how they show up.

Clara currently works with founders, creatives, and service-based businesses who want their marketing to feel more human, more intentional, and more effective.

Details

Date:
February 25
Time:
6:00 pm - 8:00 pm

Organizer

OCCA
Phone
250-899-5298
Email
programs@occabc.ca
View Organizer Website

Venue

Online
Canada + Google Map